Technology might seem daunting sometimes, but the right EPoS system can be truly transformative for a business, saving you precious time and revealing valuable sales insights.
When talking technology, SLR’s #ThinkSmart Innovation Award winner, Premier Girish’s @ Barmulloch in Glasgow, is an obvious place to start.
Owner Girish Jeeva hasn’t looked back since teaming up with Motherwell-based EPoS provider Mhouse. The firm’s MPOS system ensures speedy transaction times, which help to keep Girish’s queues down, while its handheld device has helped save Girish time carrying out price reductions and changing product descriptions. In addition, he is able to use the system remotely via an app and gain instant access to live sales data.
As well as utilising the technology, Girish has worked closely with the team, providing feedback and helping them come up with ways to improve the tech. It is this collaborative and productive partnership which has truly won him over.
He says: “Partnering with Mhouse EPoS has undoubtedly been one of our best decisions to date. From the moment we began collaborating, it quickly became clear that their innovative spirit matched our own ambitions for growth and development. The synergy between our teams has been electric, and every brainstorming session has been a blend of creativity and enthusiasm. Together, we’ve explored new ideas and strategies that not only enhance their existing system but also set the stage for groundbreaking advancements in the future.”
The team at MHouse are equally full of praise for Girish. “Girish’s hard work and commitment to Premier Barmulloch have led to a huge success, and MPOS is honoured to have been part of the journey!” says Chief Operating Officer Faisal Sattar.
Meanwhile, Morrisons Daily, Fraserburgh, has seen great results with EDGEPoS from Henderson Technology. Store manager Ramesh Kurup was eager to ensure that the store was operating as efficiently as possible. The goal was to streamline processes such as promotional label printing and supplier management, while also ensuring that customer requests were promptly fulfilled. In addition, Ramesh needed a system that would help him analyse sales data, recognising patterns and offering insights. The improved sales reports and real-time inventory tracking provided by EDGEPoS allows for more informed decision making, efficient stock turnover, and improved profit margins.
Ramesh notes that the Henderson Technology team has been quick to provide support when needed. “If we ever had any concerns, we raise the issue with support, and they work with us to make sure this issue is closed,” he says.
He claims that the system has brought multiple benefits to the store. “The introduction of EDGEPoS brought significant improvements to store operations and streamlined various processes,” he says. “The enhanced efficiency allowed the store to respond more quickly to customer needs and preferences, thereby improving the overall customer experience. EDGEPoS also provided valuable data insights, such as department-wise and hourly sales reports, which helped in making informed business decisions. These reports were particularly useful in identifying areas where the store was lacking and needed improvement.”
Convenience retailers that effectively integrate retail technology with their local community often position themselves as innovative market leaders, claims Henderson Technology. “This approach attracts shoppers and strengthens customer loyalty, providing a significant competitive advantage.”
