Training videos to protect shopworkers launched

retail violence caught on CCTV

The National Business Crime Centre (NBCC) has launched a series of training videos that have been developed to support and protect staff working in the retail sector.

The animations provide shopworkers with practical advice and strategies to help them manage issues that they are likely to face on a regular basis, including dealing with and interacting with suspected shop thieves, saying no, personal safety & de-escalation, and dealing with disruptive and anti-social behaviour.

ACS government relations director, Edward Woodall, said: “The NBCC training videos are an invaluable resource for convenience retailers and their staff for managing crime in their business and keeping store colleagues safe.

“We are encouraging our members to share these resources with their teams which will complement the millions of pounds that local shops invest each year in crime prevention measures.”

The videos are available to watch here.

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This website contains images and information relating to tobacco products. Please do not view if you are under 18 years of age.

This publication contains images and information relating to tobacco products. Please do not view if you are under the age of 18 years old.