Shoppers buying wider range of brands

Woman shopping

New data shows shoppers are buying a wider range of brands than before Covid.


Almost half of UK consumers (46%) say they’re buying a greater variety of brands than they were before Covid-19, new data from NielsenIQ shows.

The research shows consumers are also largely in search of their perfect brand match, with 58% of UK respondents feeling that if they look hard enough, they can find a brand that fits their exact needs.

The analysis also highlighted:

  • 50% of UK consumers prefer to buy locally made products from small businesses in their area.
  • 48% try to support small brands where possible but are finding it harder to find them on the shelf.
  • 51% feel that small brands are more authentic and trustworthy than big brands.
  • 58% think that small brands are usually more expensive, but UK consumers are prepared to pay a bit more – this is higher than the global average (47%).

Lauren Fernandes, Global Director of Thought Leadership, said: “Despite being largely ‘unfamiliar’ by respondents in terms of notoriety, small and medium brands have a great opportunity in today’s changed consumer landscape. Our data shows that price pressures and the ongoing pandemic have changed consumer needs, and their relative expectations of brands of different sizes.”

A number of reasons were given by respondents for buying a specific brand. Among these, good value for money (92%) availability (87%) and product quality (85%) are of utmost importance when shoppers made their purchasing decisions. As prices continue to rise across categories, affordability is a top reason backing this trend in functional buying.

Fernandes added: “Today’s macroeconomic environment has created a perfect storm for small and medium-sized businesses to connect with consumers. But that same storm could shadow smaller brands before than can scale. The key will be finding the right levers, based on the right consumer data, to innovate in meaningful ways.”

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This website contains images and information relating to tobacco products. Please do not view if you are under 18 years of age.

This publication contains images and information relating to tobacco products. Please do not view if you are under the age of 18 years old.