In a move that secures new, additional revenue for Postmasters, the Post Office has expanded its presence in the identity services market with the roll-out of a suite of online and in-branch products in a new partnership with digital identity company Yoti.
The rollout includes a free-to use app that will combine customers’ personal data and biometrics to create a secure, reusable ID on their phone, and in-branch services for those customers who do not have access to a smartphone or who prefer face-to-face contact when asked to confirm their identity.
The partnership also connects Post Office customers with online businesses, by enabling companies to use Post Office and Yoti identity verification services for fraud detection, e-signatures and customer authentication services, using secure biometric face matching and liveness detection.
Nick Read, Chief Executive at Post Office, said: “Post Office is embracing new technologies and this partnership will enhance our reputation as the trusted go-to destination for identity solutions. Whether it’s proving your identity on a smartphone or face-to-face with a Postmaster, we will make transactions faster and simpler than ever before.”
“I am delighted that Post Office and Yoti are joining forces to expand our identity services. We have an ambitious strategy to deliver a unique offer to the market that integrates digital and physical identity verification at scale benefitting both individuals and businesses.”