PayPoint has announced a new partnership with the Housing Quality Network (HQN), which provides advice, tailored support and training to housing associations and councils across the UK.
The collaboration means PayPoint will offer its digital payment solution, MultiPay, to key decision-makers in the housing market. In addition, through HQN, housing associations will be able to access webinars and events hosted by PayPoint to provide advice and guidance about digitalising payments to its members.
Your Homes Newcastle, a housing association managing over 25,000 homes in the North East, has already taken advantage of the partnership, using one of MultiPay’s channels, PayByLink to chase arrears, prompt payments and take secure payments over the phone.
The PayByLink solution has been particularly useful for clients during lockdown, as with many teams working from home, it offers secure card payments and real-time transaction history remotely for customers’ peace of mind. All PayPoint’s digital payment services are compliant with Payment Card Industry standards.