Müller Milk & Ingredients can play a major role in invigorating and revitalising the UK’s fresh milk and dairy ingredients sector, according to its Managing Director, Andrew McInnes.
But the new business, which is being created by combining the dairy operations of Müller Wiseman Dairies and Dairy Crest, must integrate with pace to realise its potential, whilst continuing to maintain its focus on serving its customers.
“We have the opportunity to build something special in the UK dairy industry with real benefits for customers, colleagues, farmers and suppliers,” said McInnes.
“It is important to recognise that the status quo, particularly within the fresh milk sector, was not working and we must therefore identify and make the changes and savings required to build a combined business which is sustainable, successful and vibrant.
“We will listen to our colleagues, customers, farmers and suppliers so that we can validate and refine our plans and estimates based on accurate information. Our commitment is then to communicate the resultant changes and improvements we need to make clearly and in a timely manner.
“Our aim is to become a successful milk and ingredients business as quickly as possible. To do this we will prioritise the delivery of great products and service, building an engaged workforce, putting in place common systems and processes, and achieving higher levels of competitiveness through savings from combining the two businesses.
“We have an excellent workforce and I am confident that we will make real progress in 2016.”
Employees, customers, farmers and suppliers are receiving information directly on the vision and plans for the new organisation, which employs around 10,000 people in 13 dairies and over 70 depots, and processes 25% of Britain’s milk production.
