McColl’s boss Jonathan Miller has thanked staff who have kept the chain’s 1,400 or so stores open during the coronavirus outbreak.
Miller said: “I would like to thank all of our colleagues who are working incredibly hard to keep the neighbourhood communities we serve supplied with the food, goods and services they need on a daily basis. Given the situation, we urge our customers – over half of whom live within just 400m of our stores – to buy only what they need and to help the elderly and vulnerable with their shopping needs if they are able to do so.”
The message came as McColl’s advised it had put in place a range of policies to protect its colleagues and customers, keep its stores open and trading safely, and to enable its head office to support stores via remote working.
It has also “responded proactively” to current strong demand and is investigating other channels to complement supply from its existing wholesale partners.
Miller concluded: “The health, safety and wellbeing of our colleagues and customers is of paramount importance to us and informs all that we do.”